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Private aviation platform, 450K+ passengers across 48 US cities

SurfAir Mobility

Timeframe
Dec ‘22 - Jan ‘24

Before situation

Across 13 months, the work covered three big pillars. A design system built from scratch, with components, patterns, tokens, and variants structured for a complex web app and ready to scale with the engineering team. A full platform redesign spanning subscription flights, charter bookings, flight management, and account settings, turning a multi-product platform into something that finally feels like one coherent product. And dev-ready delivery throughout, with Figma files structured for clean handoff and just the right number of variants to cover every use case without the chaos.

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My role

Across 13 months, the work covered three big pillars. A design system built from scratch, with components, patterns, tokens, and variants structured for a complex web app and ready to scale with the engineering team. A full platform redesign spanning subscription flights, charter bookings, flight management, and account settings, turning a multi-product platform into something that finally feels like one coherent product. And dev-ready delivery throughout, with Figma files structured for clean handoff and just the right number of variants to cover every use case without the chaos.

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The Result

The work shipped into a company going through massive change. Surf Air completed its Southern Airways acquisition, went public on the NYSE, and grew into an operation serving 450,000+ passengers annually across 48 US cities.

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Business impact

Good design doesn’t always show up in dashboards. Sometimes it shows up in how fast engineering ships, how few questions get asked in Slack, and how rarely a PM has to clarify intent. That’s the kind of impact that compounds quietly over 13 months.

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